Privacy policy

Privacy Policy

Last updated: June 2026

This Privacy Policy describes how EverNear ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website ("the Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as outlined below. The information we collect and use varies depending on how you interact with us.

We may use information we collect about you to:

  • Communicate with you
  • Provide, maintain, and improve our Services
  • Fulfill orders and process payments
  • Comply with legal obligations
  • Enforce our Terms of Service
  • Protect our business and customers

Information We Collect Directly From You

Information you provide directly to us may include:

  • Name
  • Billing and shipping address
  • Phone number
  • Email address
  • Payment confirmation details
  • Account credentials
  • Customer support communications
  • Uploaded photos and personalization details for custom products

Some features may require you to provide personal information. If you choose not to provide certain information, you may not be able to use those features.

Information We Collect Automatically

We may automatically collect certain information about your interaction with the Site, including:

  • Device information
  • Browser type
  • IP address
  • Usage information
  • Pages viewed
  • Referral sources
  • Cookies and tracking technologies

Information We Receive From Third Parties

We may receive information from:

  • Shopify and related ecommerce services
  • Payment processors
  • Shipping providers
  • Marketing and advertising partners
  • Analytics providers

Any information obtained from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your information to:

  • Process orders and payments
  • Fulfill purchases
  • Create and manage accounts
  • Arrange shipping
  • Facilitate returns and exchanges
  • Provide customer support

Marketing and Advertising

We may use your information to send promotional emails, special offers, and advertisements related to our products and services.

You can unsubscribe from marketing communications at any time.

Security and Fraud Prevention

We use personal information to detect, investigate, and prevent fraudulent or unlawful activities.

Service Improvement

We may use your information to improve our website, products, services, and customer experience.

Cookies

Like many websites, we use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website performance, and deliver relevant advertising.

You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.

How We Share Personal Information

We may share your information with:

  • Payment processors
  • Shipping and fulfillment partners
  • Customer support providers
  • Marketing and advertising partners
  • Analytics providers
  • Legal authorities where required by law

We do not sell your personal information for monetary compensation.

Children's Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children.

Security and Data Retention

While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is completely secure.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Rights

Depending on your location, you may have rights including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Data portability
  • Restriction of processing
  • Withdrawal of consent
  • Opting out of marketing communications

To exercise any of these rights, please contact us.

Complaints

If you have concerns regarding how we handle your personal information, please contact us first so we can attempt to resolve the issue.

You may also have the right to lodge a complaint with your local privacy regulator.

International Data Transfers

Your personal information may be stored and processed outside your country of residence, including by trusted third-party providers who assist in operating our business.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

Email: helpevernear@gmail.com

For the purposes of applicable privacy laws, EverNear is the data controller of your personal information unless otherwise stated.